Portacabin Removal and Cross Site Patient Care – 8th May
Our Portacabins have now been in situ for 10-years. They have served us well, where space has always been tight. However, they will very soon be in an unusable state, and so will be removed from Old School Surgery on 8th May.
We are utilising all the room we have at both Old School Surgery and the Alfriston Branch. Where appropriate we continue to use telephone and video consultation in addition to our face to face reviews of patients. Patients may be offered a choice of appointments at Old School Surgery and Alfriston, at times the earliest appointment may be at a branch you do not usually attend.
We continue to work with East Sussex Clinical Commissioning Group to try and find both a short and medium term solution to the serious lack of space for healthcare provision in Seaford.
DISPENSARY ANNOUNCEMENT - 14/03/22
We are looking to improve how your repeat prescriptions are processed.
As of 1st April 2022 we will be phasing out the need to bring in your prescription to the Alfriston Surgery. The phasing period will be through April and May. During this time, please continue your prescription requests as normal and we will explain the new process when you collect your medication, which is based on the following:
We will be moving everybody over to a managed repeat system which means that we will automatically request your repeat prescription items so that they are available to you every four weeks.
Instead of your repeat form being in your prescription bag you will have a slip to tell you when your next prescription will be ready to collect. This system is only for monthly repeat medication and so you would still need to request any acute/when required medication.
From the pilot we have carried out we hope this change will allow for a reduction in delays in ordering medications which should improve the service for patients.
The Collection Hours currently remain 9am - 12pm Monday to Friday.
The Dispensary Team
Practice Update Regarding Face Coverings 23.2.2022
We respectfully request that all patients and visitors continue to wear a face covering when entering and whilst in the surgery in order to protect themselves and to protect us.
Patient Participation Group
We hold a regular Patient Participation Group meetings to discuss ideas about how to improve our services.
The group is made up of patients across our branches and they help us with ideas, collating survey results and obtaining views from our patients.
This group is important at driving the practice forward, and we are always looking for new members who want to get involved.
If you would be interested in joining the group, please pass your name and contact details to one of our reception team or contact the PPG via their email address - firstname.lastname@example.org