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Statement Of Purpose

Respect and Compassion

We want to make sure we treat people with dignity and compassion

We will:

  • Be kind, compassionate, friendly and warm in our manner
  • Be fair, courteous and respectful
  • Be responsive to individual’s needs and circumstances


  • Actively listening and demonstrating empathy
  • Providing a safe environment for patients and staff
  • Acting promptly to raise concerns

Improvement and Development

To ensure our services continue to develop to make the best use of resources

We will:

  • Be open to change and innovation
  • Be responsible for making change happen so we can deliver benefits for patients and staff
  • Be bold and identify ways of doing things


  • Sharing best practice to improve our services
  • Measuring improvement
  • Identifying opportunities to reduce waste and inefficiency
  • Investing in our learning and development

Working together

We want to work as a team to provide good quality, safe patient care

We will:

  • Be responsible for our actions
  • Value our colleagues


  • Striving to do our best
  • Respecting our colleagues
  • Giving praise where praise is due
  • Contributing to a climate of fairness and equality

Engagement and Involvement

We aim to involve our community in making decisions about what we do

We will:

  • Be open minded when we listen
  • Be active in seeking feedback and views


  • Communicating well
  • Learning from people’s experience
  • Involving others in active discussion

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